Crisis Communications Fundamentals During COVID-19 and Other Crisis

Available Anytime
Location: Online
1Credits
Behavioral
Registration is Open
FICPA Members
$39.00 Regular Price
Nonmembers
$54.00 Regular Price
Product Code: FI20-COVIDPAND
Level: Basic
Vendor: Florida Institute of CPAs
Field of Study: Behavioral Ethics, Personnel/HR

Overview:

Social media is now in the mainstream for businesses of all kinds, including CPAs and financial professionals. Don’t be caught off guard by fake reviews, angry customer posts and other damaging online information. Develop a strategy to manage your online reputation and effectively address any issues that arise. Understand how crises unfold online and be prepared to communicate quickly and transparently to resolve issues and prevent them from exploding.

Objectives:

Understand how to manage social media issues such as fake reviews, angry customer posts, & other damaging online communications.

Instructors:

Major Topics:

  • Social media crisis management during COVID-19

Designed For:

Everyone.



Prerequisite:

None.



Additional Info:

Thank you for registering for the "Crisis Communications Fundamentals During COVID-19 and Other Crisis" OnDemand course. You can begin immediately by going to the 24/7 Learning Library portal at https://ficpa.courselaunch.io and logging in with your current FICPA member login credentials.

Your course or courses should be immediately available after you login.

If you have any issues, please let us know by submitting a ticket through the Support link and we will assist you as quickly as possible.

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