Communication Miracles At Work and In Life - Part 1

Monday, December 09, 2024
Webcast or Webinar, Online
4:00 PM - 7:34 PM (opens at 3:30 PM) EST
4Credits
Behavioral

Registration is Open

Members
$129.00 Regular Price
Non-Members
$159.00 Regular Price

CPE PowerPass Users

Click the "Apply PowerPass" button to use your PowerPass for the applicable course below.
$80.00 Members / $112.00 Non-Members
Course Type: Webcast
Course Code: 24/AC466877
Level: Basic
Vendor: ACPEN
Field of Study: Communications and Marketing, Personal Development, Personnel/HR

Overview:

Communication is the glue that connects people, but it doesn’t come easy for many of us. If you want to quickly and effectively handle problems with co-workers or clients, and you want people to do what you want without a lot of hassle, this seminar is for you. The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.

Objectives:

  • Create and maintain more business
  • Learn the 3 key skills you need to empower others, create trust, and get people on "your side"
  • Quickly solve problems with employees and co-workers, and reduce misunderstandings
  • Motivate and effectively manage the people in your office so they'll do what you want them to do
  • Handle difficult or “lazy” people in a way that quickly gets the results you desire
  • Feel confident and at ease with clients, thereby leading to a more fulfilling time at work

Major Topics:

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

  • How to judge if your communication is effective in motivating someone
  • How to get someone to really hear you
  • How to communicate so that someone will happily do what you want

2.    How to create trust and get people to like working with you

  • The 3 most important keys for getting someone to feel rapport with you
  • Why rapport is so important, and how to use it to profit in your work
  • How to quickly solve problems with people once you have their rapport

3.    How to handle difficult people

  • Why some people are difficult to deal with, and what you can do about it
  • How you can turn a difficult employee or customer into a powerful asset
  • How to easily solve problems with people who are upset at you

4.    Secret techniques that super-successful communicators use

  • How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"
  • The three most important keys all successful communicators use

Major Topics:

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

  • How to judge if your communication is effective in motivating someone
  • How to get someone to really hear you
  • How to communicate so that someone will happily do what you want

2.    How to create trust and get people to like working with you

  • The 3 most important keys for getting someone to feel rapport with you
  • Why rapport is so important, and how to use it to profit in your work
  • How to quickly solve problems with people once you have their rapport

3.    How to handle difficult people

  • Why some people are difficult to deal with, and what you can do about it
  • How you can turn a difficult employee or customer into a powerful asset
  • How to easily solve problems with people who are upset at you

4.    Secret techniques that super-successful communicators use

  • How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"
  • The three most important keys all successful communicators use

Designed For:

All

Prerequisites:

None