MBAexpress: Excellent Customer Service – V 2.0
Available for 1 year after purchase date
**OnDemand**
1.0 Credits
Member Price $35.00
Non-Member Price $45.00
Overview
This course discusses the importance of excellent customer service and identifies skills needed to provide excellent customer service to both your internal and external customers.
Highlights
Key Topics
- Internal vs External Customer Service
- Servicing Customers Well
- Customer Needs & Wants
Prerequisites
None
Designed For
Who Will Benefit
- CPAs, corporate finance teams, business leaders and other financial professionals.
Objectives
Learning Outcomes
- This course will prepare you to:
- Define excellent customer service
- Identify skills needed for excellent customer service
- Describe how best to serve your external customers
- Describe how best to serve your internal customers -your boss, departments, and your employees
Non-Member Price $45.00
Member Price $35.00