Next Steps Series – The Next Generation: A Different Take on the Generations

Overview

Most "Generational" discussions focus on the differences of discrete groups within our population, and the result can be somewhat divisive, learn to focus on communication methods to bridge the gaps.

Highlights

Key Topics

• Understand the modern workforce, from both a generational angle and from a societal viewpoint
• Realize that our communication patterns must change to reach across the workforce
• Prioritize the effort based on the makeup of the workforce, with Millennials the largest cohort
• Strategies and tips for managing the new workforce
• A reminder about the importance of Ethics and Integrity to the sustainability of a high performing culture

Prerequisites

At least one year managerial experience

Designed For

Who Will Benefit

• Professionals in a leadership, supervisory or managerial position.

Objectives

Learning Outcomes

• Recognize the shifts happening in the generations that make up the workforce - how to read and react to those shifts
• Identify effective communication strategies using a mix of communication channels across generations, while maintaining a consistent message
• Identify strategies for keeping high performing talent from across all generations
• Recognize the main types of information and how to use them to best reduce information overload
• Identify the three core values that all generations have in common as the most important