Seven Secrets of Successful Business Communication Part Two: More Powerful Presenting and Writing

Overview

This course focuses on the second part of the Covey formula: speaking and writing in an interesting and compelling way.

Highlights

Key Topics

• Instantly improving your writing and presenting using a simple checklist
• Laying a solid foundation under your presentation by harnessing The Four Pillars of Confidence
• Clearing the (slide) deck to make your presentation more engaging
• Using your "non-verbal" tools to present powerfully
• Knowing what to say when they say "no"

Prerequisites

People who are leaders in their company, department, or firm; those who manage staff: Note: Participants will derive more benefit from this course if they first take Part One: Questioning and Listening to Discover Client Needs.

Designed For

Who Will Benefit

• Anyone who wants to improve communication skills, especially those in leadership or business development roles

Objectives

Learning Outcomes

• Identify the fundamental rules of good business writing
• Determine how to craft presentations, business letters, memos, reports, and e-mails in ways that promote your ideas while meeting clients' needs
• Apply lessons from this course to make it easier to write and present clearly
• Identify how to feel more confident speaking in front of a group
• Determine how to resolve objections more effectively