ACPEN: How to Make Difficult People Disappear...Without Breaking the Law
1.0 Credits
Member Price $39.00
Non-Member Price $59.00
Overview
Have you ever found yourself wondering why people won't just listen to you? Or maybe you have found yourself surrounded by people that make your jaw clench...you know the people...the challenging people. Leaders walk a tightrope of being strong, but not aggressive, polite, but not a pushover. It is exhausting!
In this session, you will uncover the secrets to working with (and overcoming) challenging people derived from the decades of experience Summer brings from her time on the frontlines and as an HR Professional working with companies such as Walt Disney World, H-E-B and even a dude ranch.
Highlights
- Conflict Management
- Interpersonal Relationships
- Personality Styles
Prerequisites
None
Designed For
All professionals
Objectives
- Discover the Jedi Mind Trick of Self-Management
- Uncover the 4 types of difficult people and what to do about them
- Walk away with actionable and immediate steps to take to improve relationships with their team, their leaders, and their peers
Preparation
None
Non-Member Price $59.00
Member Price $39.00