ACPEN: Don't Be Spooked: Mastering Conflict Resolution

Overview

In an age where our workplaces have seen a rise in incivility and we are dealing with rising conflict, it's important for HR professionals to know when to recognize conflict before it explodes and how to resolve it moving forward. This presentation will address the root causes of conflict in the workplace, how to spot it, and how best to address it in a way that keeps your workplace a place where employees want to be.

Highlights

• Employee relations
• Conflict resolution

Prerequisites

None

Designed For

All Professionals  

Objectives

• Learn how to recognize conflict before it is too large to address
• Understand the root causes of conflict so that you can prevent it from occurring
• Learn how to address and resolve conflict in the workplace

Preparation

 None