CFO Series - Emotional Intelligence: What Makes Great Leaders Great? - Webinar

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Online registration for this course is now closed. Please contact the Member Service Center at
(800) 342-3197 if you wish to inquire about registering.

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8.0 Credits

The CFO Series features high-quality presentations and an interactive, executive level colleague-to-colleague approach with case studies, group discussions, and team exercises.

Each topic provides a one-stop way for senior level financial managers and executives, CFOs and those who aspire to be CFOs, to learn and take away ideas that can be implemented immediately.

All topics each day stand on their own. If you are not sure about making a multi-day commitment, sign up for just a single day and give it a try. We think you will come back for more!


Participants will be able to:

  • Learn why emotional intelligence is the critical factor in success
  • Find out how to motivate the right way
  • Examine real world business ethics cases
  • Learn better ways to deliver bad news

Major Topics

Topics of discussion will include:

Emotional Intelligence: The Critical Factor in Success - Emotional intelligence is an individual’s capacity to understand both their own and other people’s emotions, as well as how to react to these feelings in an appropriate manner.  Research proves that Emotional Intelligence (EI) is a compelling predictor of personal, professional and social success.  Every business leader can improve their Emotional Intelligence, including you. Many businesses utilize EI for promotions and hiring.  This session will discuss the twelve keys to EI and proven tactics to help every aspiring leader “work smarter”.

Motivating the Right Way: Get the Most from Your Staff - Are you getting the most from your staff? Are you paying top-dollar and still not getting high performance? New research gives us the insights to effectively motivate your people. This session discusses proven people motivation tactics. Many ‘old’ methods really did not motivate in the past and certainly do not work today. Getting the most from your people requires new, very learnable, leadership techniques.  Whether your business is large or a start-up, getting people to move forward as one is a challenge. This session will show you how to create an environment where your talented employees can excel.

Business Ethics: Cases from the Real World  - Being consistently ethical is a challenge. Most of us have had to make tough choices.  This session will discuss real world cases involving thorny ethical dilemmas and how to resolve them.
Being ethical is not the same as complying with the law and ethical issues are not always black and white.  This session will review different professional ethical standards.  What does integrity mean in the office? If you want to learn lessons from the best in a short time, this session is for you.  Participate in engaging dialogue about how to prepare for the inevitable ethical situations.  These lessons are valuable for every business leader.

Don't Be the Messenger Who Gets Shot -  The average CFO’s tenure is about three years, while the tenure for other financial positions may not be much better. One cause may be our responsibility to deliver BAD news.  Sadly, sometimes the messenger gets shot.  How can some people deliver bad news and actually strengthen their position, while others find themselves without a job? 
Many financial professionals believe that, “I just need to know the numbers really well to keep my job.”  Every day proves this fallacy wrong.  How you say it is often more important than what you say.  This session will teach you proven techniques to deliver bad news so that you actually strengthen your relationship with your CEO, Board, bank and management team.

Designed For

This course is designed for people who are, or aspire to be, chief financial officers. The discussions will be most appropriate for people in medium-sized organizations.


Management experience helpful

Advanced Preparation

  • Experience working with internal clients or external clients and business leaders.
  • Helpful to bring a laptop.

Classroom: Tampa Terrace
FICPA EZMaterials! Instead of picking up paper manuals at the event, you’ll be able to download the EZMaterials as searchable PDFs to your laptop, tablet or other device seven days before the event.