Performance Management in Challenging Times

Thursday, June 23, 2022
Webcast or Webinar, Online
1:30 PM - 3:30 PM (opens at 1:00 PM) EST
2Credits
Behavioral

Registration is Closed

Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.

Members
$79.00 Regular Price
Non-Members
$109.00 Regular Price
Course Type: Webcast
Course Code: 22/CX31819
Level: Intermediate
Vendor: CPA Crossings, LLC
Field of Study: Personnel/HR

Overview:

Performance Management is about getting the best out of everyone. It's about setting the stage so staff can excel as an individual and as a team member. It's about knowing what to say, how to say it, and when to say it to inspire and elevate staff performance. For staff to hear, understand, and act on performance feedback they have to trust the person delivering the feedback. The feedback must be constructive, useful, and implementable. And surprisingly, the performance management process is as much about listening as it is about delivering feedback. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Objectives:

After attending this presentation you will be able to...

  • Recall the types of trust and techniques for building trust
  • Identify the elements of good and bad feedback
  • Evaluate and improve on examples of actual feedback

Major Topics:

The major topics covered in this class include:

  • Building trust
  • Providing valuable feedback
  • Techniques for active listening

Major Topics:

The major topics covered in this class include:

  • Building trust
  • Providing valuable feedback
  • Techniques for active listening

Designed For:

Everyone

Prerequisties:

None
CPE sponsors

The Florida Institute of Certified Public Accountants (FICPA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBARegistry.org