Maintaining a Harmonious Working Environment

Thursday, October 14, 2021
Webcast or Webinar, Online
10:00AM - 1:27 PM (opens at 9:30 AM) EST
4Credits
Behavioral

Registration is Closed

Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.

Members
$129.00 Regular Price
Non-Members
$159.00 Regular Price
Course Type: Webcast
Course Code: 21/AC077763
Level: Intermediate
Vendor: ACPEN
Field of Study: Personnel/HR

Overview:

The role of HR Professionals includes coaching leaders to actively enforce and comply with all policies designed to maintain a harmonious working environment.
Critical to maintaining harmonious working environment are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting.
HR Professionals will learn how to coach leaders to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence.

 

Objectives:

  • How to coach your leaders in effective employee relations practices that minimize employer and personal liability
  • Scripted responses to use in sensitive employee relations situations
  • How to avoid senior managers saying to HR “You should have anticipated this” after an avoidable legal claim

Major Topics:

  • Preventing offensive or hostile working environment claims
  • How to disassociate yourself from discriminatory comments
  • How to handle discriminatory comments or jokes made by subordinates, peers, senior leaders, non-employees and VIP visitors
  • How to address potential sexual harassment situations
  • Proper initial response to sexual harassment complaints
  • Procedures for investigating and resolving sexual harassment complaints
  • Responding to early warning signs of workplace violence
  • Responding to threats of violence
  • Conducting threat assessments
  • Minimizing employer and personal liability for incidents of violence

Designed For:

All Professionals

Prerequisite:

None