Difficult Conversations in the Workplace

Saturday, October 02, 2021
Webcast or Webinar, Online
10:00AM - 11:57AM (opens at 9:30 AM) EST
2Credits
Behavioral

Registration is Closed

Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.

Members
$79.00 Regular Price
Non-Members
$109.00 Regular Price
Course Type: Webcast
Course Code: 21/AC035930
Level: Intermediate
Vendor: ACPEN
Field of Study: Communications and Marketing

Overview:

This course provides strategies for communicating diplomatically in a variety of tough situations and simple ways to open the lines of communication.

Objectives:

  • Listening
  • Communication
  • Building Rapport
  • Relationship Building
  • Exuding Professionalism 

Major Topics:

  • Communication 

Designed For:

Leaders and Management

Prerequisite:

None