Controller Series: Sending and Receiving the Gift of Feedback

Thursday, April 25, 2024
Webcast or Webinar, Online
1:00 PM - 2:00 PM (opens at 12:30PM) EST
1Credits
Behavioral

Registration is Open

Members
$71.00 Regular Price
Non-Members
$82.00 Regular Price

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$20.00 Members / $28.00 Non-Members
Course Type: Webcast
Course Code: 24/AI384462
Level: Intermediate
Vendor: AICPA CPE Division
Field of Study: Business Management & Organization

Overview:

In our daily professional and personal lives, we are constantly giving and receiving feedback. Feedback is essential to our overall personal and professional development. However, the perception of feedback tends to make the receiver very defensive and the sender seem abrasive. This course will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism that encourages the person to work on their opportunities with enthusiasm and empowerment.

Objectives:

  • Identify the three types of feedback and when to use each.
  • Identify the barriers and blind spots in receiving feedback
  • Determine how emotions turn feedback into a battle

Major Topics:

What are the three types of feedback and when to use each?
Type 1: Evaluation
Type 2: Appreciation
Type 3: Coaching
Commonality in all three
Identify the barriers and blind spots in receiving feedback
Recognize how emotions turn feedback into a battle
Solicited & unsolicited feedback
Key takeaways

Major Topics:

What are the three types of feedback and when to use each?
Type 1: Evaluation
Type 2: Appreciation
Type 3: Coaching
Commonality in all three
Identify the barriers and blind spots in receiving feedback
Recognize how emotions turn feedback into a battle
Solicited & unsolicited feedback
Key takeaways

Designed For:

Aspiring leaders and leaders of teams and organizations

Prerequisites:

Prior management experience.