Communications Skills Training for the CPA Webcast | 4203415C

Tuesday, April 20, 2021
Webcast or Webinar, Online
2:00 PM - 4:00 PM (opens at 1:30 PM) EST

Registration is Closed

Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.

$75.00 Regular Price
$101.00 Regular Price
Course Type: Webcast
Course Code: 21/4203415C
Level: Overview
Vendor: California CPA Education Foundation
Field of Study: Communications and Marketing


Today's competitive and complex business environment requires the CPA to be a strong communicator. Learn to impart your position effectively, leveraging case studies.Topics will emphasize the communication process and techniques to improve oral communications, including effective use of the telephone. Written communications will examine email, text, and "snail mail".Explore communication and personality types. Consider the importance of the human side, including empathy, ego and needs.


Determine how to become a stronger communicator. Identify the communication process. Identify how to improve oral and written communications. Recognize empathy, ego and needs and personality types as they relate to communications.

Major Topics:

Becoming a stronger communicator The communication process Improving oral and written communications "Empathy, ego and needs," personality types and their influence on communications Case studies to summarize the webinar concepts

Designed For:

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.