BEGIN:VCALENDAR
VERSION:2.0
PRODID:
BEGIN:VEVENT
UID:599202imp
DTSTAMP:20260507T122056Z
DTSTART:20260701T180000Z
DTEND:20260701T190200Z
LOCATION: **Online**
SUMMARY: ACPEN: The Value of Conflict
DESCRIPTION: Poorly handled conflicts can lead to break downs in communication\, reduced morale\, and higher turnover. However\, when managed well\, conflict has the potential to bring value to the organization and the team. Conflict is a costly and often mishandled occurrence in the workplace. Successful conflict resolution occurs by listening to and providing opportunities to meet each side needs\, and adequately addressing their interests so that they are each satisfied with the outcome. In this you will learn the different conflict modes\, how to choose the appropriate strategy for your situation\, and how relationships impact your ability to promote the positive outcomes and minimize the negative outcomes of conflict.\n  
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR