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BEGIN:VEVENT
UID:592857imp
DTSTAMP:20260418T202820Z
DTSTART:20270222T150000Z
DTEND:20270222T170000Z
LOCATION: **Online**
SUMMARY: Surgent's Handling Difficult People
DESCRIPTION: This professional development course equips you with practical strategies to manage challenging interactions in the workplace. Although difficult individuals may represent a small segment of the workforce\, their impact can be significant\, often leading to time lost and decreased productivity. In this course\, you will gain essential skills to address and navigate these situations effectively. Additionally\, you'll identify specific challenges and develop a personalized action plan for implementing the strategies learned back in your workplace.
CLASS:PUBLIC
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