Quality Management and Process Improvement

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2.5 Credits

The business environment that organizations operate today are very different from the ones experienced when traditional costing methods were created. Environments change more quickly and more unpredictably. This CPE course explores the modern business environment for manufacturers including the growth of world class manufacturers, and characteristics of the modern manufacturing environment. It explains total quality management, including the principles as well as its successful implementation.


  • Identify the role of quality costing as part of a total quality management (TQM) system.
  • Identify categories of quality-related costs.
  • Identify the impact of just-in-time (JIT) production on efficiency, inventory and cost.
  • Identify the differences between Kaizen costing and standard costing.
  • Identify the difference between business process re-engineering and continuous improvement.
  • Identify focus areas of supply-chain management.

Major Topics

  • Modern business environment for manufacturers
  • Total quality management (TQM)
  • Just-In-Time
  • Kaizen costing
  • Throughput accounting and the theory of constraints
  • Business process re-engineering
  • Supply chain management
  • Gain-sharing arrangements

Designed For

Management accountants wanting to develop skills in financial performance management CGMA exam candidates
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