Instructor Biography

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Michele Napier

Chief Revenue Officer
Orlando Health


Michele Tynes Napier is the Chief Revenue Officer for Orlando Health overseeing Revenue Management and Managed Care for 8 hospitals, 500 physicians, and ancillary services.  Before joining Orlando Health, Michele was the Senior Vice President & Chief Revenue Officer for Mercy Health, a health system in the Midwest with 21hospitals and 1600 physicians.   A graduate of Florida International University (BBA) and University of Miami (MBA), Michele has worked in the health care industry for 30 years including hospital, physician, reimbursement, strategic pricing, and health plan operations.  She served as the Corporate Vice President – Revenue for the Health Alliance where she led the Managed Care Strategy and Revenue Cycle operations.  Prior to that, she was the President of US Family Health Plan and Senior Vice President of Delivery Systems for St Vincent Catholic Medical Centers in New York. In that capacity, she led a successful turnaround of US Family Health Plan, a government HMO serving members from Connecticut to Pennsylvania.   She has experience in multiple markets in the Midwest, Southeast and Northeast regions of the U.S. and Puerto Rico where she oversaw regional networks for Humana and Independence Blue Cross.  She is certified in Managed Care by HFMA and a Fellow, HFMA.  She is the Past President of Southwestern Ohio Chapter of HFMA and has served on national HFMA councils including the National Advisory Council for Revenue Cycle.