Mobile Edition


Coaching Skills for Managers and Supervisors (CKMS) (SUCKMS01)

 
Date:Wednesday, August 28, 2019
Time:1:30 PM - 5:00 PM
(Registration at 1:00 PM)
Facility:Webcast or Webinar, Online
CPE Credit:4.0 Behavioral
Vendor:Surgent McCoy
Course Level:Basic
Early Bird Price:$139.00 FICPA Members, $199.00 Non-Members

Description:
This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Objectives:
  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions


Major Topics:
  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance


Who Should Attend:
Employees identified for advancement, team leads, supervisors, and managers

Prerequisite:
None

Advanced Preparation:
None

Session/Options

If listed below, select the appropriate sessions or options to continue with your purchase.

Registration Status: CLOSED - Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.