Mobile Edition


Navigating Difficult Conversations (ACNDC13)

 
Date:Monday, September 30, 2019
Time:12:00PM - 1:00 PM
(Registration at 11:30AM)
Facility:Webcast or Webinar, Online
CPE Credit:1.0 Behavioral
Instructor: Jill Schiefebein
Vendor:ACPEN
Course Level:Basic
Early Bird Price:$39.00 FICPA Members, $59.00 Non-Members

Description:

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that results in direct results? In this session, we'll uncover a handful of strategies to drive results with your communication.



Objectives:
  • How to keep feedback discussions from getting heated or personal
  • Strategies for communicating your position without coming across as confrontational
  • Common reasons communication fails, and how to avoid them
  • How to create and organize messages for maximum persuasive impact


Major Topics:
  • Communication
  • Relationship Management
  • Leadership & Navigation


Who Should Attend:
Anyone

Prerequisite:
None

Advanced Preparation:
None

Session/Options

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Registration Status: OPEN