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Communication Miracles at Work: How To Decrease Conflict and Increase Cooperation - Part 2 (ACCMW211)

 
Date:Wednesday, September 11, 2019
Time:10:00AM - 2:00 PM
(Registration at 9:30 AM)
Facility:Webcast or Webinar, Online
CPE Credit:4.0 Behavioral
Instructor: Jonathan Robinson
Vendor:ACPEN
Course Level:Basic
Early Bird Price:$129.00 FICPA Members, $159.00 Non-Members

Description:

Following on Part 1 of this course, in Part 2 you will learn advanced ways to solve problems without bruising egos, how to create profound trust quickly, and how to motivate clients and co-workers to do your bidding with a minimal amount of wasted time or hassles.    The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.



Objectives:

•    Create and maintain more business

•    Learn the 3 key skills you need to empower others, create trust, and get people on "your side"

•    Quickly solve problems with employees and co-workers, and reduce misunderstandings

•    Motivate and effectively manage the people in your office so they'll do what you want them to do

•    Handle difficult or “lazy” people in a way that quickly gets the results you desire

•    Feel confident and at ease with clients, thereby leading to a more fulfilling time at work



Major Topics:

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

•    How to judge if your communication is effective in motivating someone

•    How to get someone to really hear you

•    How to communicate so that someone will happily do what you want

 

2.    How to create trust and get people to like working with you

•    The 3 most important keys for getting someone to feel rapport with you

•    Why rapport is so important, and how to use it to profit in your work

•    How to quickly solve problems with people once you have their rapport

 

3.    How to handle difficult people

•    Why some people are difficult to deal with, and what you can do about it

•    How you can turn a difficult employee or customer into a powerful asset

•    How to easily solve problems with people who are upset at you

 

4.    Secret techniques that super-successful communicators use

•    How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"

•    The three most important keys all successful communicators use



Who Should Attend:
All

Prerequisite:
Part 1 of this course

Advanced Preparation:
None

Session/Options

If listed below, select the appropriate sessions or options to continue with your purchase.

Registration Status: CLOSED - Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.