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Why Listening is Important: (Hint, You Can SELL MORE) (ACWLII17)

 
Date:Wednesday, December 27, 2017
Time:10:00AM - 11:00AM
(Registration at 9:30 AM)
Facility:Webcast or Webinar, Online
CPE Credit:1.0 Behavioral
Instructor: Jill Schiefebein
Vendor:ACPEN
Course Level:Intermediate
Early Bird Price:$39.00 FICPA Members, $59.00 Non-Members

Description:

In an information-heavy economy, the face of sales has fundamentally changed. In this course we break down four different stages of listening, and how to know how someone is listening to you. Once you know this, you can better communicate to their current level and more rapidly achieve buy-in or realize that a potential client is just not the right fit. Save time and better serve others--it's a winning combination!



Objectives:

  • Understand how consumer behavior has changed in the information economy

  • Learn the difference between four stages of listening and how it impacts how your clients think

  • Navigate conversations more effectively based on understanding how someone is listening to you



    Major Topics:

  • public speaking

  • communication

  • personal development

  • management

  • presentation

  • business growth

  • sales

  • consumer relations

  • customer service



    Who Should Attend:
    Anyone who has to persuade others

    Prerequisite:
    None

    Advanced Preparation:
    None

    Session/Options

    If listed below, select the appropriate sessions or options to continue with your purchase.

    Registration Status: CLOSED - Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.